Frequently asked questions
Does programming void the dealer warranty?
No. Programming does not void the vehicle’s warranty. We use official Ford and Ford Performance tools such as FDRS and ProCal, following the requirements and conditions applicable to each calibration.
Can I go back to how the car was before?
Yes. In most cases, the vehicle can be restored to its previous settings, depending on the type of programming or service performed.
How long does it take?
It depends on the service. The approximate time is listed on each service's page.
Is every service available for every model?
No. Each service fits specific models and years. Pick your car on the site to see what's available for it, and contact us if you don't find what you need.
Do I need to send my VIN?
For some services, like factory updates, we need the VIN to see which updates are available for your car. You can send it on WhatsApp.
Does the battery need to be in good condition?
Yes, the battery must be in good condition. Any issue or interruption during programming caused by a weak battery is outside our responsibility.
Do I need an appointment? Where are you?
Yes, it's by appointment. We don't have a fixed shop; we send you the location once the appointment is confirmed.
I'm not in Riyadh. Can I still get the service?
Yes. We're always available in Riyadh, Qassim and Kuwait, and we visit the Eastern Province, Jeddah and Doha regularly. The next visit dates are shown at the top of the site and in the Areas section, and you can ask about your city on WhatsApp.
A problem appeared after programming. What should I do?
Message us on WhatsApp and we'll check it with you. A problem showing up after programming doesn't necessarily mean the programming caused it; it may have existed before or be unrelated. We test every programming on our own cars first and never try new programming on customers' cars.
Why do I need two original keys to program a new key?
It's a requirement for programming keys to the car's system, so two original dealer keys must be with you at the time of programming.
Does the price of parts include installation?
It depends on the part, and it's stated on each part's page. For example, the Auto Start/Stop disabler price covers the part only, while the door keypad price includes the part and programming.
Do you have services for Toyota, Lexus and Lincoln?
Coming soon. Our current services are for Ford, and other makes will appear on the site as soon as they're available.
What should I prepare before the appointment?
Make sure the battery is in good condition, and bring your original keys if the service is key programming. For factory updates, send us your VIN on WhatsApp beforehand.
Can I ask for just one feature instead of the full package?
Yes, you can choose one feature or several from the package. The package price is fixed, though, and doesn't go down with fewer features: it's the same price whether you take one feature or the whole package.
What if the dealer updates the car and the features are lost?
If the car is updated and the features we activated are lost, we'll restore them for half the price of the features activation package.
Is the programming guaranteed?
Every programming we offer is tested on our own cars before we offer it to customers, using official software and tools, so the programming itself doesn't cause problems in the car. The guarantee covers only the programming we performed, and doesn't cover faults that existed before it or are unrelated to it, such as mechanical faults or a weak battery.